Privacy Policy

1. Personal information we collect

We may collect personal information that is reasonably necessary for our business activities.

1.1 Information you provide to us

When you submit an enquiry or otherwise contact us via our website, we may collect:

• Your name
• Email address
• Telephone number
• Organisation or business name
• Job title or role
• Details of your enquiry or message
• Any other information you choose to provide

We do not require sensitive information and ask that you do not provide sensitive personal information (as defined under the Privacy Act) via our website.

1.2 Information collected automatically

When you access our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages viewed and time spent on the website
• Referring URLs
• Date and time of access

This information is generally collected through cookies and similar technologies.

2. How we collect personal information

We collect personal information:

• Directly from you, when you submit a contact form or communicate with us
• Automatically, through your use of our website (including cookies and analytics tools)
• From service providers, where necessary to operate and secure our website

3. Purpose of collection and use

We collect, hold, and use personal information for the following purposes:

• To respond to enquiries and communicate with you
• To provide information about our services
• To assess how we may assist you
• To operate, maintain, and improve our website
• To monitor website performance and usage
• To comply with legal and regulatory obligations
• To protect our legal rights and manage risk

We will not use your personal information for purposes unrelated to the above without your consent, unless otherwise permitted by law.

4. Disclosure of personal information

We may disclose personal information to:

• Our employees and contractors, where necessary to respond to enquiries
• Professional advisers (such as legal, accounting, or IT advisers)
• Third-party service providers who assist us with website hosting, analytics, communications, and security

We do not sell personal information.

We may also disclose personal information if required or authorised by law, including to regulators or law enforcement agencies.

5. Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors use our website.

Google Analytics collects information such as:

• IP address (which may be truncated or anonymised)
• Pages visited
• Time spent on pages
• Browser and device information

This information is used in aggregate form to analyse website traffic and improve website performance.

Google may store this information on servers located outside Australia. You can learn more about how Google handles data here: https://policies.google.com/privacy

You can opt out of Google Analytics by:

• Adjusting your browser settings, or
• Installing the Google Analytics Opt-out Browser Add-on

6. Overseas disclosure

Some of our service providers (including Google Analytics and cloud-based IT providers) may store or process personal information outside Australia.

Where personal information is disclosed overseas, we take reasonable steps to ensure that the recipient handles the information in a manner consistent with the Australian Privacy Principles.

7. Cookies

Our website uses cookies and similar technologies to:

• Enable core website functionality
• Analyse website traffic and usage
• Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the website.

8. Data security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These steps include technical, administrative, and organisational safeguards.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Data retention

We retain personal information only for as long as it is reasonably necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations. When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it.

10. Access and correction

Under the Privacy Act, you may request access to personal information we hold about you and request corrections if it is inaccurate, out of date, incomplete, or misleading.

Requests can be made using the contact details below. We may need to verify your identity before responding.

11. Complaints

If you believe we have breached your privacy, you may contact us using the details below. We will investigate and respond within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

12. Links to Other Websites

Our Site may contain links to other websites. We do not have control over these sites and are not responsible for the protection and privacy of any personal information you provide while visiting them. These websites are not governed by this Privacy Policy.

13. Contact us

For privacy enquiries, access or correction requests, or complaints, please contact:

Privacy Officer
‍CurbyMcLintock
Email: privacy@curbymclintock.com.au
‍Phone: +61 (02) 6108 3923
‍Address: Level 10, 55 Clarence Street, Sydney NSW 2000

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website and will be effective from the date stated above.